RESIDENTIAL PROPERTY SALES ADVISOR OPPORTUNITY! Are you a Sales Advisor looking for a new challenge? Do you have experience in the housebuilding industry and a passion for delivering exceptional customer service? WHATS IN IT FOR YOU? Highly Competitive salary Highly Competitive commission structure 25 days holiday + Bank holidays Excellent career development opportunities Contributory pension scheme Employee Assistance Programme Staff Social events CLIENT Our client is an award-winning housebuilder based in the North East of England. They pride themselves on delivering high-quality homes across the region and they prioritise delivering levels of service and quality which is second to none within their industry. They work closely with their customers to ensure every home they build is tailored to their needs and that the entire buying process exceeds all expectations. At client, they have significant growth plans over the coming years. They recognise their staff as being their single greatest asset, and to help you play your part within the team they will always offer you all of the support you require, whether that be training targeted to your specific needs, personalised performance reviews to help identify your development opportunities, or overall employment policies that truly have their people at the heart of the company. WHAT WILL YOU BE DOING? Excellent interpersonal skills and the ability to build rapport with customers to understand their needs and requirements Listening skills, questioning skills, empathy, product demonstration and closing skills Carry out all aspects of the day-to-day running of the site sales studio, ensuring that exceptional customer service is delivered throughout the home buyer journey Ensure that the general presentation of the site and that of the sales studio is maintained to a high standard Achieve qualified sales reservations and meet or exceed sales targets, as well as efficiently progress reservations through to exchange of contracts and legal completion Guide potential purchasers around show homes, stock plots and sites to fully demonstrate the product Ensure that all relevant information required to be able to offer full and accurate information to purchasers is available and maintained at all times Maintain accurate records using clients in-house CRM system Liaise with purchasers, solicitors and financial advisers on a regular basis Ability to work effectively both within a team and independently Ability to travel to all sales sites, including the head office, and can be flexible with travel sometimes at short notice Willing and able to work weekends and bank holidays Represent clients brand to the highest of standards at all times Proactively work with the Sales Manager and the wider team to suggest ideas to achieve increased sales Continuously monitor the market and identify new sales opportunities SKILLS REQUIRED Has proven experience of delivering sales in a service environment, such as housebuilding, retail, hospitality, banking or an estate agency Can thrive on challenges, be resilient and remain driven to achieve personal and organisational targets Has a collaborative approach with excellent communication skills and the ability to interact with different types of people Has demonstrable organisation skills and the ability to manage and prioritise multiple tasks in a fast-paced environment Encourages and supports people in the team, sharing knowledge and best practices Shares our passion and enthusiasm for providing a first-class customer experience Has existing knowledge of the North East and Yorkshire property market INTERESTED? Please apply for this position and your CV will go direct to Kyle Jevons who is leading the search. Alternatively, if you have any questions, please get in touch with Kyle on (phone number removed) or via email at (url removed)
