About The Role Where your work helps shape the healthcare of tomorrow As part of the NW Ophthalmology (Rochdale) Patient Services Team, you will provide a high quality administrative service to patients, colleagues and other third parties across all steps of the patient journey. You will be first point of contact for patient enquiries and action accordingly whether via the telephone, in writing or face to face. Always aiming to resolve queries fully at the first opportunity. This role requires accurate electronic record keeping, ensuring you adhere to all relevant policies and procedures and to Assist with resolving complaints at service level. About The Candidate You will be an experienced Administrator with • Previous administration experience in a similar setting • A sincere desire to be part of a team that takes great pride in helping patients • Sound knowledge and understanding of IT and software packages (Word/Excell) • Excellent Communication skills (Written and Phone) • Ability to prioritise and work on own initiative What you can expect in return • An extensive range of wellbeing and lifestyle benefits • Flexible shifts that enable you to work around other commitments • The support you need to grow in your role and continue your professional development About The Company From ear, nose and throat treatments, to foot and ankle surgery, here at Practice Plus Group, the secondary care we provide is second to none. The consistently high CQC ratings our hospitals and surgical centres receive bear testimony to that. Our success is all down to the care, skill and commitment shown by our teams across the UK. Join us to work in partnership with the NHS, delivering scheduled treatments to private and NHS patients. It s a chance to be part of an agile and innovative healthcare company that s determined to help our partners introduce new ideas and new ways of working. And, it s an opportunity to pursue a rewarding career as a key member of a caring team. If you have any questions, contact (url removed) Applicants must have the right to work in the EU
