Job Detail

Participation Officer - SURREY COUNTY COUNCIL

Date Posted: May 07, 2023
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Job Description

The starting salary for this role is £29,844 per annum, based on working 36-hours per week. The team is currently based in Woking and Leatherhead, so applicants will need to be able to commute to both Woking and Leatherhead.

About us

The User Voice and Participation (UVP) Team at Surrey County Council work to empower children and young people to be involved in decision making about their lives and services that affect them. We work in collaboration with colleagues to improve outcomes for children, young people, and those in their network. We not only listen to but work with children and young people to effect change.

The UVP Team run Surrey Youth Voice which includes various participation groups and projects for children and young people, enabling them to have their voice heard, build their confidence and skills, all whilst having fun and encouraging peer support. The aim of the team is to build trust with children and young people who use Surrey services, so they feel able to share with us their experiences; what is and isn't working well. Our role is to ensure leadership, colleagues, teams, and partners make changes to improve children and young people's experiences.

Our participation groups and projects support looked after children, care leavers, children and young people who use emotional wellbeing and mental health services and children and young people with additional needs and disabilities. We also support our future politicians through Surrey Youth Cabinet.

About the role

As a Participation Officer, you will be responsible for:

  • Organising and managing children and young people participation projects and events.
  • Support and create opportunities for children and young people to have their voice heard.
  • Embed positive service change following from children and young people feedback.
  • Writing reports and presenting children and young people's feedback to senior management, boards, and partners.
  • Advocating for children and young people's rights and champion participation.
  • Supervising and supporting UVP apprentices.

This is a role that will give you fulfilment and the opportunity to truly make a difference. You will become part of a team that supports each other's mental health, learning needs, and personal growth.

About you

We are looking for someone who is passionate about children and young people having a say in the services they receive. You will need to be able to build positive rapports with children and young people, being empathetic and compassionate when listening to their experiences. You will need to be resilient when listening as it can be upsetting at times. We are looking for a team player, someone who reflects the thought that 'we are all in this together', being able to collaborate both internally and externally to achieve goals.

To be considered for interview, your application will clearly evidence:

  • Experience of supervising, coaching, or mentoring multiple people, with the ability to evidence how the support offered enabled others to reach their full potential.
  • Experience of effectively managing multiple areas of work, such as engagement events, market research projects, training, surveys etc.
  • Able to work with a wide range of people, actively listening and truly hear others' views, using your people and influencing skills.
  • Ability to analyse data and see feedback themes.
  • Support our team values, we are empowering, trustworthy, honest, collaborative, and inclusive.

The job advert closes at 23:59 on 14/05/2023 with interviews to follow.

An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.

We look forward to receiving your application, please click on the apply online button below to submit.


From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 26 days annual leave, rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

  • The candidate has evidenced the minimum criteria for the role through their application
  • The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.

Job Detail

  • Location:
    Woking, United Kingdom
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
  • Career Level:
  • Positions:
  • Experience:
  • Gender:
    No Preference
  • Degree:
  • Apply Before:
    Jun 06, 2023