About QinetiQ:Being part of QinetiQ means being central to the safety and security of the world around us. Partnering with our customers, we help to save lives; reduce risks to society; and maintain the global infrastructure on which we all ;With a focus on protecting the world around us, we have a target to reduce our greenhouse gas emissions by 2025 and we are developing a global plan for net zero by March 2022. Being a responsible and sustainable business is at the heart of our identity. Overview:It's an exciting time to join one of our Early Careers programmes at QinetiQ. We are always looking for great people to join our team, whether you are taking your first steps in starting a career or you are looking to make a career change, we have a wide range of exciting opportunities for you.Role: IT Support Agent ApprenticeLocation: Farnborough, GU14 - Onsite basedSalary: £22,517 per annum.About the team:QinetiQ Support:This is a team that provides customer front line support role 24/7/365 - mainly working core business hours and offering an on-call service during out of hours. This Early Careers position will be a set shift time of Monday to Friday, 08:00 - 16:30 with no on-call allocation.Our service desk model and monthly ticket/call statistics provide background and rationales that in order to provide appropriate and effective support to our global company as per our agreed SLA's.Duties:What will I be doing?