1. To greet all residents and guests in a welcoming and helpful manner 2. To attend customer care calls for the community 3. To stay informed, especially relating to community matters, and get to know residents and guests in a professional manner to facilitate proactivity and personalization 4. To answer and respond to queries received directly face to face, by telephone, by email or as assigned by any other nominated system 5. To attend to all tickets (generated via the nominated systems) that relates to general enquires 6. To assist the residents in Move-in, Move-out, Booking amenities, etc. 7. Any issues highlighted by the residents in the common area to be reported via the established channels and any escalations reported to the Community Manager 8. To log all requests/enquiries, actions taken and to capture all relevant information on the nominated system To ensure all Visitors details are logged and documented. An Updated report for visitors to be maintained
2500 AEd salary + other benefits
Ejadah is driven by the commitment to deliver Total Community Solutions for real estate assets including residential, commercial, retail, hospitality and mixed-use developments. Our services are designed and delivered to achieve the objectives of all... Read More
