Awarding and Certification Co-ordinator Lantra House, Stoneleigh Abbey, Kenilworth, Coventry The Company Lantra is a leading awarding body for land-based industries in both the UK and the Republic of Ireland. We develop quality training courses and nationally recognised qualifications that are delivered through a national network of training Provider Partners. Working with a range of partners to promote the opportunities within the sector to an increasingly diverse audience, our training and qualifications are delivered to more than 116,000 learners each year across the UK. We work with businesses and other stakeholders to create innovative solutions to skills challenges. Now, as we go through an exciting period of growth, we are looking for an Awarding and Certification Co-ordinator to join us on a permanent, full-time basis. The Benefits - Starting salary of £22,050 per annum, increasing after successful pass of probation - 25 days annual leave which increases with length of service - Defined contributory pension scheme or pension auto-enrolment scheme - Employee assistant scheme (health assured) - Perkbox access to over 200 exclusive perks and discounts - Medical cash plans - Enhanced maternity and adoption pay - Rewards for length of service - Health & wellbeing events and initiatives - Fee voluntary day - Employee rewards - Free parking - Free drinks This is an excellent opportunity for a customer-facing professional with knowledge of stock re-ordering approaches and postage and courier processes to join our expert organisation. The success of our people is at the core of everything we do, and your professional growth and development will be prioritised with plenty of opportunities to enhance your career. What s more, you ll be rewarded with an extensive range of benefits, including wellbeing initiatives alongside exclusive perks and discounts, to ensure you can excel both in your role and personal life. The Role As an Awarding and Certification Co-ordinator, you will be responsible for processing customers orders, certificates and skills cards. Providing customers with the necessary materials, you ll carry out quality checks and accurately record learner details on our online system, Quartz, and upload images for the production of skills cards. Undertaking a range of administrative duties, you ll monitor post, correct paperwork, respond to customer queries and maintain accurate records of stock issued, held and returned. About You To be considered as an Awarding and Certification Co-ordinator, you will need: - Experience of working within a customer service environment - Experience of processing orders rapidly and accurately - Experience of operating to quality systems and processes - Knowledge of stock re-ordering approaches and postage and courier processes - Excellent customer service skills - Good organisation skills - Good written and verbal communication skills - IT proficiency - At a minimum, GCSEs or equivalent at level 3 / Grade D or above in Maths and English - A full, valid driving licence (and access to your own vehicle due to our office location) Please note, an element of document dispatching may be required for this role. Other organisations may call this role Awarding and Certification Administrator, Training Administrator, Training Co-ordinator, Certification & Pass Co-ordinator, Administrator, or HR Co-ordinator. Webrecruit and Lantra are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to take the next step in your career with our leading organisation as an Awarding and Certification Co-ordinator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency
